NEW YORK–The CEO of Citigroup said the company may eliminate tens of thousands of jobs in its call centers by using artificial intelligence.
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COSTA MESA, Calif.–A new study from J.D. Power has found large banks have emerged as the leaders in merchant services customer satisfaction among small businesses, outperforming a field that includes a dozen fintech companies and scale processors.
SANTA ROSA, Calif.–North Bay Credit Union here has been hit with so many applications from cannabis-related businesses seeking financial services that it has had to put a temporary pause in place while it sorts through all the new business.
SPRINGFIELD, Mo.–Two Missouri credit unions have announced merger plans. Members of District 8 Highway Employees Credit Union have voted in favor of merging into Metro Credit Union.
SPOKANE, Wash.–Spokane Federal Credit Union has broken ground on a new branch in which it plans to share space with Revel 77 Coffee.
NEW YORK—Voice-controlled artificial intelligence is quickly moving to the automotive industry, with a lot of options to be found within cars, a new report indicates. As CUToday.info reported earlier, the auto manufacturers’ plans have also include ways to embed payments functionality in the in-car systems.
LONDON—The latest data on card marketing trends points to some significant shifts in the consumer finance space, including a 21% decline in card applications.
CHULA VISTA, Calif.–The Chula Vista Police and the FBI are looking for a man here who is suspected of robbing six credit unions in San Diego County.
CHICAGO–Another position has been added to CUToday.info’s The Gig.
DUBLIN, Ireland–Ireland has seen a “spate of mergers” that has led to a doubling in the number of what are considered “large” credit unions in the country, but the merged institutions have only “marginally improved” their financial performance, according to a new report.