NEW YORK–When it comes to meeting member “needs,” credit unions often go all about it in the wrong ways, according to one expert, who also shared an “ah-ha” finding of value to CUs that was uncovered by some new research.
Fresh Today
NEW YORK–The management teams of CO-OP Financial Services and TMG offered credit unions insights and updates on the acquisition of the latter by the former.
NEW YORK–Questions around how to better conduct research, overcome employee pushback around big changes, and risks involved in empowering front-line employees were all part of a Q&A with a panel during a THINK 17 Conference panel discussion here.
NEW YORK–CO-OP Financial Services is introducing THINK Review, a new quarterly magazine focusing on big ideas and big trends to help credit union “intrapreneurs” transform their institutions to meet the needs of the modern consumer.
ST. PETERSBURG, Fla.—To enhance the member experience, PSCU has launched a redesigned CURewards website that provides cardholders with robust, and accessible redemption options to its CURewards loyalty program.
VIENNA, Va.—Navy FCU here and American Express have announced a new partnership that will result in a new rewards credit card for NFCU members: the Navy Federal More Rewards American Express Card.
CHICAGO–Since the end of April, New York-based LOMTO FCU has filed five lawsuits over a total of six medallions owned by five Chicago taxi owner-operators.
EL PASO, Texas–Greater El Paso Credit Union (GECU) has opened its first student-run credit union at El Paso Community College in its Valle Verde Campus Student Services Center.
SHEFFIELD, U.K.–Sheffield Credit Union has created a video that tells the stories of members who benefited from its services.
NEW YORK–The founder of a venture capital firm who is considered a top expert on technology in China is predicting that robots and artificial intelligence will combine to replace 50% of all jobs in the next decade—and he referenced lending as one example.