Bank of America’s Digital Channels Driving Growth, Making Inroads in Card Spend, Report States

CHARLOTTE, N.C.—Bank of America’s digital channels continue to drive growth and have been making inroads with credit card spending in particular, a new report states.

“According to management, there’s still room left for consumers to keep spending on those cards,” PYMNTS reported. “The company said in a second-quarter 2024 earnings release that 53% of its consumer sales were made through digital channels in the quarter, up from 51%.”

Nearly $250M in Card Spend

Combined credit and debit spend of $243 billion was 3% higher than a year ago, the report notes.

PYMNTS said that when it comes to BofA’s credit cards specifically, the average outstanding loans came in at $99 billion, flat with the first quarter, and up from $94.4 billion last year.

The net charge-off ratio was 3.9%, up from 2.6% a year ago and up from 3.6% in the first quarter, PYMNTS added.

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