CFPB Ends Consent Orders Against U.S. Bank, Apple Years Ahead Of Schedule

WASHINGTON—The Consumer Financial Protection Bureau has ended consent orders against U.S. Bank and Apple, cutting short enhanced compliance requirements imposed during the Biden administration, BankingDive reported.

U.S. Bank was fined $20.7 million in 2023 for freezing unemployment benefits on ReliaCard accounts during the height of the COVID-19 pandemic, a move it defended as an anti-fraud response to a surge in claims.

“While a small portion of cardholders were affected due to extended holds, we prevented fraud of over $375 million and returned to the states hundreds of millions in additional funds sent to questionable accounts,” a spokesperson for U.S. Bank said in 2023, according to BankingDive. “This saved taxpayers from significant losses … We remain committed to serving our state agency clients and their customers.” 

The CFPB, then under Biden-era Director Rohit Chopra, argued that, insome cases, U.S. Bank failed to provide consumers with provisional credits even after they reported unauthorized transfers from their accounts, BankingDive noted.

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