NEW YORK—Demand among U.S. consumers for new payment solutions, such as mobile wallets, is high and growing, a new study reveals.
The 2024 State of Payments Report by Marqeta has found 46% of U.S. respondents said they’ve used a form of contactless payments in the last seven days, compared to 80% in the United Kingdom and 69% in Australia, Vending Market Watch reported.
When it comes to mobile wallet use, more than half of U.S. consumers surveyed have at least one payment card, and 53% of them feel confident enough to leave their physical wallets at home, a figure that rises to 67% among 18-to-25 year olds, the report stated.
Additional Findings
Additional findings include:
- 71% of all U.S. consumers surveyed expressed they were neutral or did not have any worries about moving to a cashless society.
- 31% of U.S. consumers surveyed reported using cash less than they did 12 months ago, showing continued, steady movement toward digital payments.