ALEXANDRIA, Va.– NCUA has opened registration for an Aug. 22 webinar titled “How to Retain and Expand Membership.”
The webinar is scheduled to begin at 2 p.m. E.T. and is expected to run one hour.
NCUA said Adam Stewart, VP-strategic growth, marketing, and relationship management for Pennsylvania State Employees Credit Union; and Jeff Margeson, chief retail officer for State Department FCU, will cover topics that include:
- How to determine what products and services your members want
- The various types of marketing you can use to increase member uptake
- Outreach strategies to grow and retain membership.
About the Webinar
The agency said the webinar will be close captioned, and there is no charge. Participants will be able to log in and view the event on their computers or mobile devices using the registration link. They should allow pop-ups from this website.
Participants are encouraged to submit questions in advance by emailing WebinarQuestions@ncua.gov. The email’s subject line should read, “Retain and Expand Membership.” Please email technical questions about accessing the webinar to either uccwebinar@ncua.gov or uccsupport@ncua.gov.
Webinar to be Archived
The agency further said the webinar will be archived on the NCUA’s Learning Management System following the live event. A Learning Management System account is required to view the archived webinar, and it also provides access to the NCUA’s other training and educational materials.