LOVES PARK, Ill.–The $90-million Rock Valley Credit Union has selected the Symitar EASE solution, the outsourced delivery model of the Episys core processing system.
According to the company, Rock Valley recently launched two new retail locations designed with stand-up teller pods in place of the traditional teller line. These new locations are in high-traffic areas and have resulted in an abundance of new deposit accounts and memberships. This accelerated growth, combined with other considerations, prompted the credit union to take a closer look at its existing core provider in order to support both short and long-term growth goals, Symitar said.
“Our decision to partner with Symitar allows us to leverage technology with more built-in efficiencies that will positively affect every aspect of our credit union, from the front line to the back office as well as member facing activities,” said Mike Rosek, president and CEO of Rock Valley Credit Union. “Symitar will support the growth for which we have laid plans and will effectively remove any obstacles to better serve our members.”
With Symitar EASE, Rock Valley will gain the comprehensive processing environment without the capital expenditures and IT resources required for in-house installations. The credit union is joining the ranks of more than 250 credit unions leveraging the Episys platform in an outsourced environment, Symitar said.