BIRMINGHAM, Ala.—In the era of digital financial service delivery, credit unions must be every bit as swift as fintechs, but NCUA may be slowing down the industry, according to the agency’s former chairman.
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MARLBOROUGH, Mass.—When it comes to putting dollars where small credit unions need them the most, IT and general operations projects are in high demand, according to the Cooperative Credit Union Association (CCUA).
RANCHO CUCAMONGA, Calif.—A new year brings new plans for most credit unions, but if that planning process and the assumptions underlying the plan haven’t changed, it’s going to be very difficult to succeed in the new digital financial services market, according to one person.
SAN FRANCISCO–How does the most sophisticated chatbot created to date describe credit unions? How does it explain the differences from banks? Could it express those differences as if written about in the style of a Harlequin romance? How does it respond to the delicate issue of the best way to get a long-time board member to retire? CUToday.info has asked the chatbot those questions and more and put it to the test.
SCOTTSDALE, Ariz.—If credit unions wonder about the future of branches, it isn’t digital banking that’s that presents the greatest threat or promise—instead, it’s chatbots, says one person.
WASHINGTON–With 2023 nearly here, numerous economic soothsayers have gazed into their crystal balls, read the tea leaves, and interpreted the tarot cards and offered their views on what the year will hold for the economy, lending, consumer behavior and more.
SCOTTSDALE, Ariz.—Could all of the bad news about cryptocurrency be good for credit unions? One analyst believes that could be the case.
CINCINNATI—Expect leasing to make a comeback in 2023, one expert is predicting, citing skyrocketing new car prices and elevated used vehicle values that are driving consumers to find ways to lower the monthly payment.
LOMBARD, Ill.–The “quiet quitting” phenomenon isn’t quite getting the attention it once did, but that doesn’t mean there aren’t credit union employees who aren’t putting in any more effort than is absolutely necessary. Nor does it mean there aren’t ways credit unions can effectively respond.
NORTH POLE–From North Pole, Alaska to Christmas Cove, Maine to Christmas, Fla. and to Donner Lake, Calif., credit unions across the country have done much this holiday season to bring cheer and goodwill toward men (and women and children and even their pets).