Two More CUs Select FMSI’s Omnix Lobby Tracker
GOSHEN, Ind.–Two more credit unions have selected solutions from FMSI. Interra Credit Union here and Guardians Credit Union, West Palm Beach, Fla., have both selected the company’s Omnix Lobby Tracker.
“The number one thing at Interra is to take care of our members,” says Brandon Yoder, VP of Retail Operations, Interra Credit Union. “FMSI’s Lobby Tracker software allows us to do that better."
According to FSMSI, the Omnix Lobby Tracker helps banks and credit unions capture their branch pulse by tracking and measuring both the member experience and employee performance (with iPad and kiosk integration). With more than 25 unique service and sales reports including: employee productivity, account holder volume and cross-sell reports, FMSI said its sophisticated application is transforming how financial institutions are managing their lobbies.
“Without the right business intelligence, most financial institutions are not equipped to make a thorough evaluation of lobby performance levels,” said Meredith Deen, president of Atlanta-based FMSI. "FMSI has more than 25 years of experience helping banks and credit unions improve the productivity of their staffs through meaningful business intelligence. Our unique solutions for measuring lobby performance regularly reveal areas for better service, sales and productivity."
For info: www.fmsi.com.