BROOKFIELD, Wis. – Fiserv has announced that 25 credit unions, with approximately $2.5 billion in assets and 250,000 members collectively, have committed to its CUnify account processing platform. Five of these credit unions are new core processing clients of Fiserv, and will be converting to CUnify in 2016, the company said.
According to Fiserv, CUnify is a scalable account processing platform with streamlined functionality for relational reporting, cross-selling, native lending and end-of-day processing. “The platform enables credit unions to grow member relationships, while driving efficiency and profitability through integrated digital and mobile services,” Fiserv said.
One of the new CUnify clients is 1st Ed Credit Union, based in Chambersburg, Penn. With more than $125 million in assets and 6,400 members, the credit union selected CUnify and integrated solutions, including: ConvergeI: IVR for automated voice response services; Data Vaulting for automated backup and data protection; Digital Document for CUnify, for enterprise content management, and tools for online banking; and eStatements and streamlined call report functionality. The comprehensive Fiserv solution set will support 1st Ed Credit Union’s growth strategy by increasing efficiency and nurturing member relationships, the company said.
“We reviewed the technology offerings from a number of vendors, and feel confident that Fiserv and CUnify are the best fit to help our credit union grow and prosper in the years ahead,” said Kelly Childress, CEO, 1st Ed Credit Union. “CUnify will enable us to deliver an enhanced member experience with greater flexibility and efficiency.”
“To achieve best-in-class results, credit unions rely upon innovative technology that is flexible and can readily adapt to their current and future needs,” said Mark Sievewright, president, Credit Union Solutions, Fiserv. “CUnify enables credit unions to deliver services that are in step with the way people live and work today, while identifying new opportunities to grow and build strong relationships. CUnify is a foundation for our clients’ continued success.”