LAKEWOOD, Colo.–Aux, a CUSO that provides back office outsourcing solutions, reported it has entered into a partnership with the Tennessee Credit Union League to offer a robust compliance solution to credit unions.
According to Aux, it will be providing compliance support services to both the league and its 120 credit union clients. The organizations said the collaborative partnership reflects the mutual mission the two parties share as well as the goal of providing expanded compliance services to credit unions.
“We selected Aux because we were looking for a partner who had the practical compliance experience and expertise to meet the needs of our credit unions, but just as importantly had a heart for service,” said Kim Bohannon, chief innovation officer at the Tennessee league. “For us, compliance isn’t just about answering the question that someone asks. It is about understanding the unique needs each credit union has and helping to address the questions they don’t know they need to ask. The only way to accomplish that is to listen and to be understanding of their needs in serving their members.”
‘Zero Bank-Speak’
Aux said its team prides itself on the “zero bank-speak, partner-not-vendor experience” the CUSO offers its clients nationally.
“We get down in the weeds to help you with your compliance needs, not just tell you what to do or point out a paragraph in a regulation,” said Gaye DeCesare, VP of compliance at Aux. “All of us at the Aux Compliance team are excited to partner with the Tennessee League in support of their member credit unions. The credit union movement is founded on cooperation. CUSOs and leagues both facilitate collaboration between credit unions, so this is a great fit – and beneficial to the credit union in the end,” says DeCesare.
The organizations added that with a new administration in place in Washington, credit unions are going to need
“extra guidance” to navigate the changes that are likely ahead.