MONETT, Mo.-- Jack Henry & Associates, Inc. reported that its Symitar division has been selected by the $2-billion Citadel Federal Credit Union to run the company’s Episys solution for in-house core processing. The Pennsylvania-based credit union had not made a core change since the mid-1980s.
“The credit union found that Symitar's scalable Episys system supports complex product offerings while also delivering progressive options for core processing and complementary services,” Jack Henry reported.
Jeff March, president and CEO of Citadel, said, "With every peer reference, we continued to hear instances of Symitar being responsive in client support and hitting deadlines when converting and delivering other services. That type of relationship is important to our credit union, heading into the conversion as well as for the long term."
The credit union said it views Symitar's Episys as a strong base package that provides opportunities for growth and flexibility, particularly with access to the PowerOn Marketplace – a collaborative environment for Episys credit unions to securely exchange programs and applications they have built to further improve system functionality and performance.