TORONTO, Canada—DUCA Financial Services Credit Union here has selected Fiserv for core account processing.
According to the company, DUCA selected the DNAcore account processing platform, which will allow the credit union to better leverage account data in order to anticipate member needs and streamline processes. The credit union’s transition to the new core platform will be led by Canadian financial technology provider Celero, a firm that enables credit unions across Canada to “implement technology solutions that accelerate their digital transformation,” Fiserv said.
“At DUCA, our members are actually owners, which puts them at the center of every decision we make,” said DUCA President and CEO Doug Conick. “Our approach combines high tech with high touch, where we use the efficiencies of technology to further enhance close relationships with members. To that end, we needed an intelligent, agile core platform provider that will strengthen our ability serve members both now and in the future.”
In its statement, Fiserv added, “DUCA will be well served by the innovative relational data architecture of DNA. The DNA platform stores, manages, and connects to information to provide a global view of member relationships, enabling credit union staff to better understand and anticipate individual member needs. The core system is recognized by industry-leading analysts for this flexible, relationship driven data model.”