HOUSTON– EFCU Financial Credit Union has turned over management of its entire ATM fleet to Dolphin Debit, the full-service ATM management company. Dolphin Debit now operates eight ATMs for Baton Rouge, Louisiana-based EFCU Financial, a 33,000-member credit union that recently changed its name from E Federal Credit Union.
It was the looming cost of upgrading its ATMs that convinced EFCU Financial that it needed a better alternative, according to Rick Myers, the credit union's CFO, Dolphin Debit reported.
EFCU Financial had already been working with Dolphin Debit, which operates five ATMs at Murphy USA fuel stations in the Baton Rouge area that are co-branded by EFCU Financial and other credit unions. Dolphin Debit has an exclusive ATM placement arrangement with Murphy USA in several states.
"The way we are structured, we did not have an ATM expert on staff," Myers said. "All of our ATMs were older, so there were ongoing maintenance issues too. Without the expertise, I felt we were always trying to tinker with them. Having Dolphin Debit take them over for us was a really attractive option."