LINDEN, N.J.– East Idaho Credit Union has selected IMM for a document presentment and eSignature solution. East Idaho, which serves more than 34,000 members, is now using IMM’s TotaleAtlas for document presentment as well as for both in-person and remote eSignature capabilities for its consumer lending transactions. East Idaho worked with IMM to map documents, enabling loan officers to prepare necessary lending forms in half the time previously spent, according to the company. Since deploying IMM’s solutions, the credit union has also observed that documents now reach their final archival destination in half or even one-quarter of the time once required.
East Idaho is also using IMM’s iSign app, which enables employees to complete in-person eSignature transactions using an iPad to create an untethered, more interactive member experience. The credit union also cited IMM’s training courses as an extremely beneficial aspect of the partnership, teaching employees to build smart documents and eforms themselves internally as part of the offering, not a separate, additional service and cost.