LITTLETON, Colo.–The $5-million F.C.I. FCU here has selected and converted to Symitar’s CruiseNet core processing system. It will implement CruiseNet through JHA Outlink Processing Services, Symitar's outsourced offering.
According to the company, F.C.I. Federal Credit Union executives estimate that CruiseNet will save them an average of 20 hours a month by automating manual processes. The added efficiencies will allow employees to spend more time with members. The contemporary core system enables the credit union to improve its digital capabilities, part of a broader business goal to attract younger members and improve long-term sustainability.
CruiseNet is built on .NET architecture which enables more intuitive use, improved operating efficiency, and flexibility. Its features include integrated loan collections, relationship pricing, risk-based lending and loan decisioning, accounts payable, fixed asset accounting, and customized workflows for new members, new accounts, and new loans. By outsourcing CruiseNet through JHA OPS, F.C.I. Federal Credit Union can continue to meet evolving technology requirements with minimal impact on IT resources, the company said.
Lisa McCallister, manager and board member at F.C.I. Federal Credit Union, commented, "I have worked with many core systems during my 25-plus years in financial services, and I've always been pleased with Symitar. When I joined F.C.I. Federal Credit Union last year and the board challenged me to find a new core, it became clear that CruiseNet provided the many added capabilities that we needed. Symitar's proven conversion and installation process was a first-class experience."