LONDON, U.K./TORONTO–Finastra reported is has added several credit unions as clients of its suite providing lending, enterprise, and retail solutions. Among the latest credit unions added to the client roster are TruMark Financial Credit Union in Pennsylvania, Central Florida Educators Federal Credit Union, and Evansville Teachers Federal Credit Union in Indiana, the company said.
“With traditional banks and a growing number of Fintech start-ups targeting consumers with an improved customer experience through technology, credit unions are being challenged to differentiate themselves with sophisticated products and services,” the company said in a statement. “Credit unions turn to Finastra for solutions that enable them to simplify the lending process, reduce costs, streamline front line and back-end processes and benefit from remote deposit and mobile banking capabilities in a secure, operationally efficient and reliable way. By providing a depth of solutions that gives their customers a better user experience, as well as institutional knowledge of the industry, Finastra empowers credit unions to better serve their members and facilitate growth.”
“Partnering with a company like Finastra will offer TruMark Financial Credit Union the tools to provide a positive experience for its members,” said Kyle Stewart, VP, Commercial Lending, in a statement. “At TruMark Financial, we strive to understand our members’ financial needs and challenges. Finastra offers our team a streamlined process, leading to faster response for our members.”
Financial institutions face the significant challenge of being able to offer their consumers a clean and easy to navigate user experience. Finastra said its solutions automate manual processes and expedite the loan approval experience for credit union members. The resulting improvements help credit unions to capture greater market share and drive revenue growth, the company said.