BROOKFIELD, Wis.–Fiserv has introduced Clover Station Pro, the latest addition to the company’s set of Clover cloud-based point-of-sale (POS) devices.
The addition, Fiserv said, will enhance efficiency and improve customer experience at the checkout for small and mid-size businesses.
“Clover Station Pro combines purpose-built hardware, including a customizable customer-facing countertop display, with vertical-specific software, fast payment acceptance and strong best-in-class security features. Its intuitive smart terminal experience is designed to increase checkout speeds, prevent order errors, and support loyalty programs,” Fiserv said.
“Business owners are always looking for ways to streamline their operations and build stronger customer relationships,” said John Beatty, co-founder of Clover. “Designed with these needs in mind, Clover Station Pro addresses common pain points in the checkout process. When people can see their order it can improve accuracy, and faster payment processing can speed lines. These little things add up to make a significant difference in the overall customer experience.”
Swipe, Dip, Tap
Clover Station Pro supports all swipe, dip, and tap capabilities for credit, EBT, EMV and PIN debit cards, as well as NFC payment options including Apple Pay, Google Pay, Samsung Pay, Alipay, and WeChat Pay, among others.
The new customer-facing screen enables customers to manage their payment process by granting them control over their counter experience – whether it is entering a tip amount, keying in their PIN, updating their phone number, or earning or redeeming rewards and promotions. Clover Station Pro is PCI PTS 5.0 certified and provides multi-layered protection for all payments with end-to-end encryption and data tokenization, Fiserv said.
In tandem with the launch of Clover Station Pro, Fiserv said new vertical-specific software plans are available for quick-service restaurants (QSR) and full-service restaurants (FSR) on the Clover platform, including:
- Counter Service Restaurant: Counter Service Restaurant meets the needs of QSRs by unifying front of house, back of house, and kitchen operations. It includes features tailored to QSRs such as support for kitchen printers and displays, deeper menu management functionality, and the ability to preauthorize bar tabs
- Table Service Restaurant: Table Service Restaurant is tailored specifically to single or multi-location full-service restaurants. It includes all the features provided by Counter Service Restaurant, and unlocks the suite of Clover Dining features for FSRs such as table mapping, order/send to the kitchen from the table, Scan to Pay, and more
‘Crucial for Payment Providers’
“Properly serving the restaurant vertical is crucial for payment providers as restaurants typically experience higher payment transaction volume, require specific business and management tools to run their operations, and represent a growing sector of the economy,” said Raymond Pucci, director of merchant services at Mercator Advisory Group. “Both quick and full-service restaurants would like to manage all aspects of their business at the point of sale. For restaurants to grow their revenues, payment solutions providers must provide them with the technology and specific tools they need to simplify their operations, more quickly serve their guests, and create more in-store opportunities to engage customers.”
For more information on Clover, visit Clover.com.