BROOKFIELD, Wis.–Fiserv has been named the Best Digital Mortgage Company in the fourth annual FinTech Breakthrough Awards. FinTech Breakthrough, an independent market intelligence organization, recognizes the top companies, technologies and products in the global fintech market today.
The 2020 FinTech Breakthrough Award program attracted more than 3,750 nominations from around the globe in a range of categories, including banking, personal finance, lending, payments, investments, RegTech and InsurTech. This marks the second consecutive year Fiserv lending technology has been recognized by FinTech Breakthrough.
“Digitization has improved the customer experience throughout the financial services space, particularly when it comes to more complex areas such as mortgage lending,” said James Johnson, managing director, FinTech Breakthrough. “Fiserv has delivered innovation throughout the mortgage lifecycle, enhancing both the lending and borrowing experience, earning them this year’s Best Digital Mortgage Company award.”
Streamlined Collection
According to Fiserv, the company’s Mortgage Director solution leverages digital technologies to streamline data collection and automate best practices workflows, loan tasks and data validation processes. The company said the advanced automation empowers lenders to focus on the points where human interaction is needed most, delivering a dramatically improved consumer borrowing experience. At the same time, loan quality and certainty is maintained throughout the transaction by mitigating risk and addressing loan defects and compliance.
“Borrowers want their mortgage experience to be just like their best retail encounters — they seek control, transparency and instant gratification, but they also want the option of receiving assistance via the platform they choose at a moment’s notice,” said Andrew Ivankovich, senior vice president of Digital Lending and Origination at Fiserv. “We are helping our clients deliver a unique, efficient and memorable experience for their borrowers.”