APPENZELL, Switzerland–GMC Software, a provider of customer communications management, announced the company has been named a Leader in the Gartner 2015 Magic Quadrant for Customer Communications Management.
Gartner’s Magic Quadrant defines a Leader as driving transformation in the Customer Communications Management market and dominating in one or more technologies or vertical markets. “A provider with superior vision anticipates, directs and initiates market trends — particularly if it integrates its vision for a broad range of areas — and capitalizes on product and service development,” said Gartner.
“We are very pleased GMC is once again positioned a leader by Gartner,” said Henri Dura, CEO, GMC Software. “We believe it is GMC’s tireless attention to anticipating and meeting emerging market needs—and being able to execute on that vision—that makes GMC Inspire a leading CCM solution for both enterprises and service providers. We are proud to help companies around the world navigate the transition to digital, and engage meaningfully with their customers across the entire customer journey.”
GMC said Inspire is the only single-design customer communications management (CCM) solution that lets users create, manage and deliver seamless customer communications across all channels. GMC Inspire is designed for effective development of interactive, batch and mobile communications that ensure cross channel consistency and regulatory compliance, while improving the customer experience.