HUTCHINSON, Kan. – Heartland Credit Union is expanding its partnership with Co-op Solutions by adding debit and full-service credit processing as well as ATM terminal driving to its existing participation in the nationwide Co-op ATM network, according to the company.
The $590-million credit union has more than 30,000 members.
“We were looking for a forward-thinking company that wanted to build a relationship with us and was invested in our success,” said Dan Springer, CEO of Heartland CU. “From the very first meeting we felt Co-op was different and that feeling persisted through the entire vendor search. Co-op really took the time to learn who we are and what our goals are. During our due diligence, Co-op continued to stand out as an organization that was willing to work hard for our business and help us meet our goals.”
Springer added that the credit union’s search was driven by the need “to have the right digital and payment solutions that our members have come to expect today and will need tomorrow as those needs change.”
‘Appropriate Changes’
Springer added that he would like to see the credit union’s partnership with Co-op grow so that each organization becomes better.
“We are looking to Co-op to help us make appropriate changes so we can get better for our members, Springer continued. “Likewise, we want to collaborate with them so that they can continue to make enhancements that make us and our entire credit union movement better.”
Added Matt Kardell, chief revenue officer for Co-op, “Heartland’s mission is to help their members achieve their financial goals and to return exceptional value to them. A true partnership and collaboration within the industry is clearly at the core of how they seek to fulfill that mission. They made a very thorough vendor search of all major providers. We are honored to be working with them to provide top of market payments technology that will make the lives of their members easier, and draw them closer to Heartland.”
About the Solutions
Co-op said its Full-Service Credit is a fully hosted and managed payments program that’s customized to credit union needs and optimized for operational simplicity. Co-op Debit includes the most comprehensive array of member loyalty, security and efficiency benefits available to credit unions. Co-op ATM Terminal Driving provides fleet management to help reduce costs, improve operational efficiency and engage users, the company added, noting the Co-op ATM network provides fee-free access to accounts for members of participating credit unions.
For info: www.co-opfs.org/Solutions.
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