CHANTILLY, Va.–Justice FCU has signed a multi-year agreement with Lumin Digital to use its cloud-based platform as the credit union’s digital banking solution for retail banking and bill pay support. Justice Federal will have more than 30,000 active users on the platform, which is slated to launch in October 2020.
“At Justice Federal, we are always working to improve the products and services we supply to our members,” said Mark L. Robnett, president and CEO of Justice Federal. “Lumin Digital is redefining digital banking through its proprietary member engagement platform, making it a perfect fit for us and creating a more connected relationship that will make it easier and more convenient for our members to manage their accounts.”
As a cloud-based digital banking platform built using cutting-edge technology, San Ramon, Calif.-based Lumin Digital said it provides members with a tightly integrated and customized experience that matches the offerings available from larger financial institutions. I
“In creating a truly personalized journey, Lumin Digital helps credit unions better engage with their members, increase value and deepen relationships – all at secure speed,” the company said.
Opportunity to Advance
According to Lumin Digital, Justice Federal views the online banking upgrade as an opportunity to continue advancing its technology stack, which improves the credit union’s ability to provide members with future enhancements. Whether it is a feature request from members or an advancement in the marketplace, Lumin Digital said it will allow Justice Federal to introduce new functionality to users more frequently. It will also provide the same look and feel whether members are accessing the platform via a mobile device, tablet or home PC, allowing for a seamless member experience, the company added.
“The Justice Federal team was committed to finding a true digital partner that could provide its members with stable, secure, industry-leading solutions,” said Jeff Chambers, president of Lumin Digital. “We are extremely pleased they chose us as that partner, and we look forward to helping the credit union continue to provide its members with the right solutions at the right time, all customized to the member.”
For info: www.LuminDigital.com.