COLUMBUS, Ohio–Pathways Financial Credit Union here said it has signed a multi-year agreement with Lumin Digital, a unit of PSCU, to provide it with a cloud-native platform for online and mobile digital banking solutions.
Lumin Digital will support 50,000 Pathways consumer and business members when the credit union goes live on the platform in April 2023, the company said.
“The credit union prioritizes forming relationships with its members, making decisions with their best interests at heart and serving their financial needs,” said San Ramon, Calif.-based Lumin Digital. “As a result, Pathways has become the fastest growing credit union in Ohio during the past 10 years.”
The $570-million has been a member of PSCU since 1984.
“We are very pleased to partner with Lumin Digital to offer our members what we believe is among the newest and most up-to-date technology framework in the industry,” said Greg Kidwell, president of Pathways Financial Credit Union. “The close integration that Lumin Digital and PSCU – as our debit and credit card processor – are able to provide presented us with a tremendous opportunity to meet and exceed our members’ expectations when it comes to digital banking.”
‘Elite Technology’
Lumin Digital said as a cloud-native digital banking platform “built using elite technology,” it provides members with a tightly integrated and customized experience that matches larger financial institutions' offerings.
“In creating a truly personalized journey, Lumin Digital helps credit unions and banks better engage with their members, increase value and deepen relationships,” it added.
“Our mutual commitment to delivering the very best experience to Pathways members through the most advanced technology made this partnership a natural fit,” said Jeff Chambers, president and CEO of Lumin Digital. “We look forward to working with the Pathways team to enhance the member experience and elevate the credit union’s online and mobile digital banking offerings.”