BOISE, Idaho — Pioneer Federal Credit Union has selected NCR Corp. to help transform its branch, online and mobile banking experience. Pioneer FCU is the first financial institution in Idaho to deploy NCR Interactive Teller, interactive video technology that allows a live teller to take remote control of an ATM. Pioneer has installed two NCR Interactive Teller units in a modernized drive-through banking experience at its newest branch in Boise. The branch opened in early January. Pioneer FCU worked with Cook Security Group on the purchase and installation of the units as well as ongoing maintenance.
In addition, Pioneer FCU will upgrade its digital banking experience with services and solutions from Digital Insight, an NCR company. The new online and mobile banking experience will go live later this year.