PHILADELPHIA–Police and Fire FCU here has signed on with Aperture solution from AKUVO, a provider ofcredit risk and delinquency management offerings.
The $8-billion PFFCU manages a large portfolio of consumer and real estate loans, and said it was AKUVO’s ability to provide superior support that was the primary reason for converting to Aperture.
Aperture’s reporting and analytics tracking tools along with monthly collection goals and the ability to measure individual collector performance were key factors in PFFCU selecting Aperture as a partner, the credit union said.
“Aperture’s automated learning platform will assist our collectors with streamlining their collections performance while at the same time helping management ensure the productive handling of members’ accounts,” said Steve Theisen, PFFCU’s VP-collections.