HOUSTON– Dolphin Debit Access, the ATM/ITM-as-a-Service provider that is a wholly owned subsidiary of Euronet, is reporting it has onboarded Service Federal Credit Union’s fleet of 87 full-service ATMs in the U.S. and Germany.
Portsmouth, N.H.-based Service Credit Union has approximately $5.4 billion in assets and more than 350,000 members.
"We are thrilled to work with Service Federal Credit Union and welcome them to our esteemed portfolio of partners," Tim Fanning, CEO, EFT Americas and Dolphin Debit, said in a statement. "This partnership reflects our dedication to delivering exceptional concierge service to financial institutions across the U.S.”
Remote Fixes
According to the company, Euronet’s EFTS platform, powered by Ren, allows for remote fixes and other innovations at the ATMs. As part of the collaboration, Dolphin Debit sad it has developed a state-of-the-art portal in the Dolphin Back Office solution for Service Federal Credit Union to utilize.
‘The innovative portal complements the dual currency conversion solution on the Germany ATMs, enabling Service Federal Credit Union to offer its members seamless foreign exchange services at machines in Germany while dispensing dollars and euros,” Dolphin Debit said.
Quick Response
Added Kristie Aversano, ATM coordinator for Service Federal Credit Union, “We can always count on Dolphin Debit for their quality of service. They are attentive and respond quickly to all our concerns, allowing us to provide the best member service we can.”
For more info: www.dolphindebit.com.
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