CHARLOTTE, N.C.–Source Technologies, a provider of integrated solutions for managing financial transactions and other secure business processes, announced enhancements to its 8-Series Personal Teller Machine self-service retail banking kiosk, which now supports mobile wallet acceptance and tablet assistance.
Engineered specifically for retail banking transactions, Source Technologies’ Personal Teller Machine resides in the branch and automates 80% – 90% of transactions historically handled by tellers. Now, financial institutions’ customers can simply tap their smartphone on the Personal Teller Machine’s near-field communication (NFC) device to conduct a transaction using leading mobile wallets providers such as Apple Pay, Android Pay and Samsung Pay, among others, the company said.
In addition to mobile wallet acceptance, the Personal Teller Machine now supports tablet assistance, which enables a financial institutions’ staff to step in and operate the kiosk via tablet if needed. In this model, a financial institutions’ staff can better serve as “universal bankers” who focus on sales and service rather than just conducting routine transactions, according to Source Technologies.
“More and more consumers have embraced self-service kiosks due to the speed, convenience and ‘cool’ factor these kiosks provide over traditional tellers, and our mobile wallet integration takes that modern banking experience just one step further,” said Keith Hamilton, CEO of Source Technologies. “Mobile wallets have quickly become a widely accepted form of payment – both by retailers and consumers – so financial institutions must keep up with consumers’ demands and expectations for mobile wallet acceptance in all aspects of their everyday lives, including banking.”