ASTON, Penn.–The $519-million Sun East FCU has converted to the Symitar Episys core system for in-house processing. Sun East FCU had been with its previous core provider for nearly three decades, according to Symitar, according to Symitar parent Jack Henry, Monett, Mo. Over time, the credit union needed more from its provider in both technology advancements and the ability to integrate with complementary solution, the company said.
Sun East FCU said it selected Symitar’s Episys for its clear technology plan and the flexibility of the platform to accept third-party integrations with ease.
“Symitar knows where the market is going and appears to always be one step ahead; if it’s not available now, the team is working on it,” said Michael Kaczenski, CEO of Sun East Federal Credit Union. “We saw Episys as our gateway to greater efficiency, and to keeping up with what our members want out of their primary financial relationship. Not only has Symitar understood our needs from day one, it offers us the core solution capable of meeting those needs in a very real way.”
Ted Bilke, president of Symitar, added, “Converting from a longstanding core relationship is a difficult decision, in any scenario. Yet, most credit unions understand that their core should be the central command post for a constantly changing infrastructure – designed for today’s business opportunities and ready to embrace tomorrow’s possibilities. Sun East FCU’s successful move of its core processing to Episys means that the credit union can take advantage of a tightly integrated, customizable environment to streamline the front and back office, bring new offerings to market faster, and deliver higher levels of member service.”