COLUMBUS, Ohio—The $1.2-billion Telhio Credit Union said it has extended its long-term partnership with payments services provider Elan Financial Services. As a result, Elan will continue to provide Telhio’s 70,000 consumer and business members with industry-leading credit card products, the company said.
The partnership provides high-value, diverse credit card options to Telhio’s consumer and commercial members, according to Elan.
“Telhio credits the program’s long-term success to the open and continual communication with their designated Elan representative,” said Elan. “Telhio cardmembers benefit from options that fit their individual lifestyles and financial needs while Elan handles everything from marketing of cards to current and prospective members to member service inquiries and issues.”
Added Karen Daniels, Telhio senior vice president and chief retail officer, “Operationally, Elan has proven to be an extension of our internal team. They handle member concerns or questions efficiently and effectively, they are constantly monitoring and responding to trends in the marketplace, and they make it simple and easy for current and new members to apply. We are proud to partner with Elan.”
‘Significant Growth’
Since the partnership began in 2006, Telhio Credit Union has seen significant growth in its credit card program.
“Our partnership with Elan has been one of the key factors in helping our organization grow to a $1.2 billion credit union,” said Leslie Bumgarner, Telhio Credit Union president and CEO. “A high-quality credit card program is critical to ensuring our members – both consumer and commercial – have the credit services that they need to thrive. Elan has allowed us to offer this program to our members seamlessly.”
For info: www.cupartnership.com.