ATLANTA–FMSI, a provider of workforce optimization solutions, will host a live, complimentary webinar titled “Scheduling Universal Associates in the Branch” on Thursday August 20 from 1:00 PM to 1:25 PM Eastern Time, and Tuesday August 25 from 1:00 PM to 1:25 PM Eastern Time. The webinar will offer expert advice from Melisa Lemire, Branch Manager, Jeanne D' Arc Credit Union, and Gordon Williams, EVP of Sales, FMSI.
“Properly scheduling universal associates in the branch can lead to improved sales, service and productivity,” said Williams. “In this webinar we will explore all the variables that go into this complex process and offer advice on how to successfully manage your universal associate resource.”
Moderated by Chad Davis, SVP of Marketing at FMSI, the webinar will cover:
- Incorporating complex universal associate activities into a forecasted scheduling engine
- The specifics around how universal associates’ roles blend with other branch employees
- Tips for getting the most out of the valuable universal associate resource
For info: www.fmsi.com/webinar-scheduling-universal-associates.xhtml.