OMAHA, Neb.– Saying it was facing higher costs for aging ATM replacement, Omaha Firefighters Credit Union said it has selected Dolphin Debit to manage its ATM operations.
According to the company, the credit union, which serves firefighters throughout the state of Nebraska and neighboring Council Bluffs, Iowa, says it is already seeing benefits from the relationship with Dolphin Debit, which provides full-service ATM management services.
“We have a small staff, and it took time and effort to deal with the ATM,” said Scott Winkelmann, President of Omaha Firefighters Credit Union. “Dolphin has taken the burden off us, and now it is a pretty easy system.”
Dolphin Debit said the main factors in the decision to selects its solutions were the ATM replacement cost – a significant financial consideration for a smaller credit union – and the advantages offered by Dolphin’s fee-free ATM network.
“The network allows our members access to ATMs in many locations throughout the nation without a fee,” Winkelmann said. “We have many retired members living in other states, and this makes it easier for them to maintain their accounts with us.”
A ‘Key Aspect’
Winkelmann emphasized that remote banking services are important to Omaha Firefighters CU, and ATM access is a “key aspect” of that service.
Dolphin Debit noted the credit union was already familiar with the company since Winkelmann is a member of the Services Committee of the Nebraska Credit Union League, which has endorsed Dolphin.
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