JACKSON, MICH. - American 1 announced multiple internal promotions within the credit union.
Amrit Ahuja – Contact Center Supervisor
Amrit, working with American 1 since 2019, most recently held the position of Payment Services Specialist. Amrit brings an extensive banking background along with leadership experience, including graduating from Leadership Jackson in 2023.
Amber Ganaway – Assistant Branch Manager (Home Office – 718 E. Michigan Ave, Jackson, MI 49201)
Amber, working with American 1 beginning in 2021, most recently held the position of Member Service Specialist. Amber brings retail leadership experience into her new role, along with exceptional customer service that always focuses on the best interest of American 1 members.
Matt Heffernan – Branch Manager (Downtown – 100 E. Michigan Ave, Jackson, MI 49201)
Matt, working with American 1 beginning in 2021, most recently held the position of Assistant Branch Manager at the North Street Branch. Matt brings over five years of banking experience with him, along with serving on the board of the Jackson Young Professionals.
Jenni Knorr – Lending Specialist Manager
Jenni, working with American 1 beginning in 2020, most recently held the position of Lending Specialist. Jenni brings a diverse management background with her to her new position, along with over five years of retail leadership experience.
Justice Spratt – Contact Center District Manager
Justice, working with American 1 beginning in 2022, most recently held the position of Contact Center Specialist Manager. Justice brings with her an extensive background in management and has already made a strong impact at American 1, not only with her team but also with American 1 members.
“It is an honor to promote so many qualified internal candidates,” stated Keleigh Ballinger, VP of Branch Operations. “American 1 focuses on promoting within to create a sense of stability for our members and their interests. We cannot wait to see Amrit, Amber, Matt, Jenni, and Justice continue to make American 1 Credit Union the best place to bank, and work.”
Focused on their five core values, American 1 hires and promotes candidates that are engaged, trustworthy, humbly confident, focused, and achievers. The credit union also believes in taking great care of their employees by offering a generous benefits package, including medical, dental, and vision coverage at little to no cost to their employees, responsible time off, and an above industry average 401(k) contribution.