JACKSON, Mich.–American 1 Credit Union has been recognized as one of North America's best credit unions in the Best Loan Experience category in 2022 by MemberXP, the member experience solution from CU Solutions Group.
The Best of the Best award is given annually to credit unions that have consistently provided exceptional member service, as reported by members. Based on specific and rigorous criteria, only the highest-performing credit unions utilizing the MemberXP platform receive this honor.
"It's an honor to be named one of North American's best credit unions in the Best Loan Experience category by MemberXP," said Carolyn Duncan, American 1's chief member experience officer. "At American 1 Credit Union, we are member-focused and always committed to being boldly convenient and uncomplicated as we provide personal everyday banking services in our communities. Our members are more than just an account number – they are part owners of our credit union, and creating a great member experience is one of our top priorities."