CHICAGO/REDWOOD CITY, Calif.-- Jeanne Bliss, a well-known keynoter who speaks on engaging company leadership and their teams on how to drive customer centered growth, will serve as the keynote speaker for Loyalty Live, the Voice of the Member conference for credit unions.
Bliss will present "The Five Decisions of Beloved and Prosperous Companies" to help credit unions go behind the scenes to understand the decision making that goes on inside beloved companies. “Credit union participants will begin the process of understanding how decisions create culture and its impact on members, employees and growth and prosperity,” the company said.
The Loyalty Live Conference will be held March 4-5 at the Arizona Grand Resort in Phoenix. The conference is being hosted by Member Loyalty Group, the CUSO founded to help credit unions develop organization-wide programs to capture, analyze and act on member feedback, and its partner company Satmetrix, a provider of cloud-based solutions for managing and improving overall consumer experience.