Charter Oak Federal Credit Union Promotes Sandvoss, O'Brien

WATERFORD, Conn.--Charter Oak Federal Credit Union has promoted two individuals to accommodate the continuing growth in its business lending and retail banking operations.
The CU said that Dawn Sandvoss has been promoted to Assistant Vice President of Business Lending and Lyndsey O’Brien has been promoted to Manager of Charter Oak’s Call Center operations.
“Both Dawn and Lyndsey are very talented individuals who have excelled in their positions with Charter Oak,” said Brian A. Orenstein, Charter Oak’s President and Chief Executive Officer. “In her new role as Assistant Vice President with our Lending team, Dawn will continue to broaden her management and lending responsibilities. Lyndsey’s strong background in our branch operations gives her the essential tools she’ll need as she takes on additional responsibilities managing our Call Center."
Sandvoss joined Charter Oak in 2013 as a Senior Business Credit Analyst and was promoted to Commercial Credit Manager in 2016. The following year, she added to her responsibilities as a Charter Oak Business Lender. In her new role as Assistant Vice President, she will supervise Charter Oak’s team of Credit Analysts in addition to her duties as one of Charter Oak’s three business lenders, the CU said.
Sandvoss is a graduate of Eastern Connecticut State University in Willimantic and is a 2018 graduate of the Chamber of Commerce of Eastern Connecticut’s Leadership Program.
O’Brien joined Charter Oak in 2005 as a Teller and then became a Member Service Representative before joining Charter Oak’s Training Department in 2007. She returned to the credit union’s branch operations in 2010, holding a number of positions including Teller, Member Service Representative and Work Leader. In 2016, she was promoted to Assistant Branch Manager and a year later was promoted to Branch Supervisor of Charter Oak’s Montville Branch. Earlier this year, she was promoted to Branch Manager of the Montville Branch before assuming her new responsibilities with Charter Oak’s Call Center, the CU said.
O’Brien is a graduate of the University of Connecticut and is active locally in numerous organizations, including her role as Chair of the Montville Division of the Chamber of Commerce of Eastern Connecticut, the CU said.