RALEIGH, N.C.— Coastal Credit Union said it surpassed $6 billion in assets in 2025 while expanding digital services and community initiatives, according to its newly released 2026 Member & Community Impact Report.
The credit union reported total assets of approximately $6.03 billion and net income of $50.3 million, alongside continued membership growth to more than 343,000.
The report highlights a major technology push, including the launch of a new digital banking platform with enhanced features, a rewards program and expanded payments capabilities. Coastal also pointed to heavy member engagement across channels, including nearly 595,000 phone calls, more than 481,000 teller sessions and over 248,000 online chat interactions during the year.
Coastal emphasized its focus on serving members of modest means, reporting more than $1 billion in lending tied to near-prime, subprime and first-time homebuyer segments, along with nearly 1,900 loan modifications to help borrowers stay current. The credit union also provided more than 1,000 financial education sessions reaching over 11,000 individuals, underscoring its broader financial well-being strategy.
On the community front, the Coastal Credit Union Foundation distributed $996,000 in grants to 70 nonprofits and contributed to initiatives impacting an estimated 2.2 million people, while employees logged more than 11,500 volunteer hours. The report explained those efforts are central to the cooperative’s mission, with leadership stating the organization remains focused on delivering value to members, employees and communities through both financial performance and social impact.