MILWAUKEE-- Corporate Central has named two new member representatives: Courtney Baumann and Alexis Dohm.
Baumann will serve as an expert resource that operates with the highest levels of empathy and compassion in a sincere manner. She will be a primary contact that establishes, maintains, and develops member relationships, while identifying member needs and facilitating relevant information to respective departments.
"We are delighted to welcome Courtney to our Corporate Central family,” said Stephanie Schmidt, AAP, CCUE, CUDE, CWCUL, CCCM, CCUFC, AVP Member Services. “Her experience and dedication to delivering exceptional member service align perfectly with our mission to provide solutions with a personal touch. Her attention to detail and super friendly personality will make her a fantastic addition to the Member Services team.”
Baumann brings three years of prior credit union experience in various capacities to Corporate Central. Her background includes roles as a Member Services Representative, New Accounts Specialist, Accounting Assistant, and Accounts Payable Specialist. This diverse experience equips her with a well-rounded skill set to better serve members and contribute to the overall success of the credit union. She graduated from Kettle Moraine Lutheran High School.
“I am so excited to continue to grow and expand my knowledge in the credit union industry,” Baumann said. “I look forward to building relationships with my coworkers and serving Corporate Central’s members.
Dohm will play a crucial part in ensuring superior member service, addressing inquiries related to products and services, and fostering proactive relationship development between members and staff.
"We are thrilled to welcome Alexis to our team,” said Stephanie Schmidt, AAP, CCUE, CUDE, CWCUL, CCCM, CCUFC, AVP Member Services. “With her bubbly personality and fantastic empathy skills, we are super excited to be adding her to the Member Services team.”
Dohm brings valuable experience to Corporate Central with a strong foundation in customer service that began at the age of 14. Her most recent position as a Client Services Representative at an emergency veterinary hospital has equipped her with the skills and dedication needed to excel in a member-focused role. She graduated from New Berlin West High School in New Berlin and has taken some classes at UW Milwaukee in Waukesha.
Dohm expressed her excitement about joining Corporate Central and shared, “I am excited to join the Corporate Central team and I am looking forward to building meaningful relationships with members and coworkers. I am eager to learn more about the financial services industry and I am excited to discover my strengths and passions in this field. I am committed to delivering top-notch service and contributing to the success of Corporate Central.”