BANNOCKBURN, Ill.–Great Lakes Credit Union (GLCU) said it plans to open a new branch in Libertyville, Ill. The branch will be its seventh branch in Lake County and 13th branch in Illinois. The new branch will open this spring and will be located near downtown Libertyville.
The branch is a slightly re-imagined version of a traditional branch, the credit union said.
“There will be no teller line – members will be able to conduct cash transactions via ATM. The focus will be on assisting members with more complex transactions such as managing investments and applying for loans or other accounts,” according to GLCU. “There will also be space for members to set up and learn how to use GLCU’s digital banking services.”
Mortgage loan officers, loan consultants, investment advisors, and member service consultants will be on site. In addition to the state-of-the-art full-service lobby, the branch will feature a drive-thru ATM that is open to the public.
“We recognize that the needs of our members are evolving,” said Steve Bugg, president and CEO of GLCU.
“Many members want to come into a branch for personalized assistance but prefer to do their day-to-day banking via digital channels. This branch offers the best of both worlds and represents the continued evolution of GLCU alongside our members. We look forward to supporting the thriving commercial and small businesses, as well as the growing families that call Libertyville home,” Bugg said.
While GLCU said it has not had a physical branch presence in Libertyville for almost a decade, it has served members in and around the community since the credit union’s inception in 1938