LITTLETON, Mass.--Hanscom Federal Credit Union has named Dr. Darlene Dumont Vice President, Process Improvement.
Dumont will use her extensive knowledge and experience in problem-solving, organizational transformations, strategic workforce analysis, and innovation to bring a culture of continuous improvement to the organization.
Dumont has over 30 years of diverse business experience with demonstrated results in organizational transformations, executive coaching, human-centered design, strategic workforce analysis, and innovation. In addition to the wealth of knowledge she’s attained optimizing organizations and building high-performing teams, Dumont also has multiple advanced degrees. She earned a Master’s Degree in Management Information Systems from Rensselaer and both a Master’s Degree in Quality Systems Management and a Doctorate in Business Administration and Quality Systems from The National Graduate School of Quality Management. She is certified in organizational design, has earned the Lean Six Sigma Black Belt Certification, and is a retired Captain of the United States Air Force.
“We’re excited to have Darlene join the team,” said Jim Potter, Hanscom FCU’s Chief Operating Officer. “She brings to the Project Management Office unique and invaluable experience that will be critical in cultivating an even smarter, streamlined, and innovative organization.”