HONOLULU — Hawaii State Federal Credit Union has announced several promotions.
Duke Gipaya, assistant vice president, corporate facilities management
In this new role, Gipaya will be responsible for planning, organizing, and directing facilities
management activities for the credit union. Gipaya began his career at Hawaii State FCU in
2006 as a call center representative. After transferring to the facilities department, he worked
his way up the ranks from a representative to specialist, security specialist, section manager,
and senior section manager. He was pivotal in successfully launching Hawaii State FCU’s Salt
Lake, Ewa Beach, and Safeway Branches, as well as the new headquarters earlier this year.
Genesis Nicklaw, operations division manager
Nicklaw joined Hawaii State FCU in 2004 as a card center representative and has held several
positions within the electronic service department, including specialist, supervisor, and most
recently, department manager. Nicklaw is credited with playing an integral role in facilitating
the credit union’s digital banking upgrade in 2022, helping to gain a competitive edge in the
Hawaii market. In her new role as operations division manager, Nicklaw will be responsible for
directing, controlling, and overseeing a wide range of operation functions, including back-office
operations, card operations, digital services, fraud management, branch support, and more.
Trisha Aguirre, Salt Lake Branch manager
Aguirre joined Hawaii State FCU in 2017 and most recently served at the assistant branch
manager at the credit union’s Salt Lake Branch where she played a significant role in helping the
branch to become the top overall branch in the company in the first quarter of 2023. Prior to