TUCSON, Ariz.– Hughes Federal Credit Union has been recognized as a Best In-State Credit Union by Forbes.
Forbes’ seventh annual ranking, conducted with market research firm Statista, surveyed approximately 26,000 U.S. residents who ultimately ranked Hughes as one of the top six credit unions in the state of Arizona.
Survey participants were asked to disclose their bank or credit union, and then evaluate them based on customer satisfaction, willingness to recommend, customer service quality, financial advice, fee structures, ease of use of digital and in-person services and overall trust. Current customers’ feedback was given more weight in the results
"This honor means a lot to us because it comes from our members' voices,” President and CEO Andrew Britton said in a statement. “Their trust and satisfaction are our greatest rewards, and this recognition reflects our deep commitment to supporting their financial well-being every step of the way."
The credit union added that for more than 72 years it has been offering a full range of financial products and services tailored to meet the unique needs of its members.
“As one of the only financial institutions in the country that doesn’t switch loan rates based on a qualified buyer’s credit score, Hughes offers one low rate for everyone,” Hughes FCU said. “These services include savings and checking accounts and financial education programs aimed at helping members achieve their financial goals.”