NOTRE DAME, Ind.– Interactive Teller Machines (ITMs) are the newest feature at Notre Dame Federal Credit Union’s (Notre Dame FCU) Moreau Branch.
The ITM functions as a “credit union in a box,” providing access for members to make transactions from the comfort of their car using video-based interactive technology and interacting with a live teller located remotely in a video call center. The live tellers can assist with traditional banking such as withdrawing funds, depositing checks, ordering a debit card, and providing general account management, the credit union said.
Live tellers will be available on the new machines from 9:00 a.m. until 6:00 p.m. Monday through Friday, with Saturday hours from 9:00 a.m. until 1:00 p.m. The machines have the added feature of functioning as a self-service ATM both during and outside of regular business hours.
Notre Dame FCU partners will spend the first week of service outside aiding first-time ITM users to assist with the transition. The Moreau Branch joins the branches in Portage and Granger as the third Notre Dame FCU location utilizing ITMs.