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PARIS—In a new report, the European Banking Authority (EBA) has outlined proposals to encourage the adoption and use of RegTech in the EU — which, its providers argue, boosts efficiency and effectiveness and lessens the impact of regulatory changes.

BELLEVILLE, Mich.–Genisys Credit Union celebrated the grand opening of its new branch in Belleville with a ribbon cutting ceremony. 

ST. GEORGE, Utah–A new survey confirms Americans continue to overwhelmingly prefer to interact with a human being when contacting customer/member service centers, but also found hold times are three times longer than most people are willing to wait and offered additional insights into what consumers like and strongly dislike when calling.

DETROIT–Industry-wide, mortgage servicers earned high levels of consumer satisfaction during the pandemic, but the findings bely a “bigger set” of customer experience challenges—particularly for bank-affiliated lenders, according to J.D. Power.

WASHINGTON—While the U.S. economy reported growth of 6.5% during the second quarter, it’s still a number that fell “short of expectations,” according to one CU economist.

OMAHA, Neb.–Just how much do employees value working from home? Some are willing to trade compensation and benefits, according to one new survey.