NAFCU Annual Conference Coverage: 10 Steps to Improve the Member (& Employee) Experience (And Avoid the ‘F Bomb’) 06/29/2023 07:30 pm LONG BEACH, Calif.–Credit unions here were offered 10 steps to follow and practice to improve the member (and employee) experience.
NAFCU Annual Conference Coverage: Where Those in C-Suite Should Really Be Spending Time 06/29/2023 07:32 pm LONG BEACH, Calif.–If you’re in the C-suite, you need to be spending your time somewhere else with some regularity—the call center, according to one person.
Glia, Illuma Labs Partner on Voice Authentication 06/29/2023 09:33 pm NEW YORK—Glia and Illuma Labs have announced a partnership they said it designed to streamline voice authentication for member service interactions.
More Consumers Financing Essentials With Credit Cards, Another Report Finds 06/29/2023 07:33 pm NEW YORK— A new study confirms what many payments analysts have been sharing, that credit card usage is shifting more toward purchases of daily essentials, such as food, according to a new report.
NAFCU Annual Conference Coverage: Prepare for a Spike in Repossessions 06/29/2023 07:30 pm LONG BEACH, Calif.–Credit unions here were warned there is a risk management issue on the horizon for many: bad car loans.
CUNA Forecasting Soft Landing For Economy 06/29/2023 09:47 pm WASHINGTON—The current strength of the labor market may keep the country from a recession this year, CUNA reports.
What TransUnion Data Reveal 07/01/2023 12:04 pm CHICAGO–As loan rates and prices rapidly rose during 2022, the year’s final quarter saw consumers continuing to look to credit as a means to help stave off financial pressures, according to TransUnion’s newly released Q4 2022 Quarterly Credit Industry Insights Report (CIIR).
