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OLYMPIA, Wash.-WSECU has promoted three people to Senior Vice President positions.

NEW YORK—It takes a “habit-building process” for members to turn their financial lives around, but to help those members a CU needs to change its own habits first, according to one credit union.

WASHINGTON — The Consumer Financial Protection Bureau (CFPB) has published a new report on its oversight of student loan servicing practices in the early months of the resumption of  federal student loan repayments, saying it has found long hold times, inaccurate billing statements, and processing delays, among other issues.