THE boost

SAGINAW, Mich.—Just what does a Member Experience Advocate Supervisor do? Catholic Federal Credit Union here recently named Adam Pelc to just that position, and he talks with CUToday.info about why the job exists and what's involved.

LAS VEGAS—Banks may have the advantage over CUs of larger branch networks, but they don’t have the advantage at the branch, with CUs closing 10 times more consumer loans per branch than do banks, according to one analyst.

LAS VEGAS—When community banks are asked, “Who’s your competition in consumer lending?,” they always respond, “It’s the credit union down the street,” according to Daryl Jones. What do credit unions say when asked the same question? “It’s the credit union down the street.”

LAS VEGAS—It’s one of the best-known credit union brands in any market in the United States; and that awareness is no accident. The $13.5-billion BECU has spent almost a decade asserting its brand and stressing its value, which is all about what a credit union is.

AUSTIN, Texas—Millennials are the largest U.S. generation, but does there behavior also make them the riskiest when it comes to cybersecurity? A new study has found that Millennials engage in riskier behavior than other groups when it comes to certain activities at work, but that other generations bring their own types of risk.

LAS VEGAS—An icon in the automobile manufacturing industry shared with credit unions his ideas on the differences between icons and idiots, where the auto industry may be headed, and how credit unions can grab more marketshare in the financing space.