TACOMA, Wash.—It may be time for financial counselors at credit unions to shift gears, tabling discussions about longer-term wellness goals with members to instead focus on new and looming economic challenges.
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LAKE TAPPS, Wash.—As CUToday.info’s ongoing coverage of credit union mergers continues to reveal, there has been no slowdown in the pace of the consolidations—and a new report suggests not only will that continue but the size of CUs involved in mergers will grow, as well.
RANCHO CUCAMONGA, Calif.—It’s time credit unions step away from being “passive” in driving member relationships and follow another lead from fintechs, according to Co-op Solutions.
ALEXANDRIA, Va.–Leaders of smaller credit unions were offered some reassurance, chastised for making some common mistakes that only make a challenging environment more challenging, and urged to lean on NCUA and other CUs for help and assistance during a webinar hosted by the agency.
MADISON, Wis.—It’s time credit unions occasionally shut down their branches for an hour and take staff into their communities—including riding the bus—to understand the real-life issues their underserved members are facing.
LAKE FOREST, Ill.—Payday lenders, despite their bad reputation among consumer groups and in Washington, will continue to steal credit union business unless CUs decide to make some changes, and that includes no longer “seeing the work of the devil,” asserts one economist.
ORLANDO–What can credit unions learn from a chicken sandwich chain? An awful lot, according to one person, who made clear the chicken place and the credit union mission have much in common, beginning with the fact it isn’t about the chicken at the former or the money at the latter.
ORLANDO, Fla.–It’s been one of the biggest transitions since the onset of the COVID pandemic—turning front-line staff into contact center workers and even digital center reps. And it’s also been a transition at which many financial institutions have struggled and even failed to manage. One person has some advice on how to make it a success.
WILLISTON, Vt.—New England FCU has introduced a unique new mortgage program that seeks to overcome the biggest hurdle facing many homebuyers, particularly low-income buyers: the lack of down payment.
ST. PETERSBURG, Fla.—Can non-fungible tokens (NFTs) disrupt the lending market? And should credit unions, which are showing heightened interest in cryptocurrency, be entering this space as well?