THE feature

CHARLOTTE, N.C.—What's on the minds of bankers now with their national and state trade groups trying to block the sale of banks to credit unions?

IRVINE, Calif.—There’s little chance the Federal Reserve will steer the U.S. away from a recession in the next 12-18 months, says one economist, who adds delinquencies among the nation’s lenders could become an issue in the near future.

KNOXVILLE, Tenn.—Knoxville TVA Employees Credit Union believes it has the answer to a problem that has been vexing credit unions for years—how to turn unprofitable indirect members into profitable ones.

LAKE FOREST, Ill.—Are credit unions throwing away their tax break? One economist says they are, noting the higher expense ratios at credit unions compared to banks negates the advantages the non-profit status offers CUs.

LAKE BUENA VISTA, Calif.–Credit unions were given their first formal introduction to what is being called a “third way” to build capital via a new CUSO that does sale/leaseback deals on CU offices and buildings.

ATLANTA—Credit unions waiting to decide whether to offer members crypto-services don’t have long to make a choice, according to one person,  who believes adoption of cryptocurrency in the U.S. is outpacing the pace at which mobile banking took hold.

By Ray Birch

BIRMINGHAM, Ala.—Two more credit unions have allegedly been compromised in ransomware attacks, according to respective postings on two criminal organizations’ websites.

CHICAGO–The man who created the Net Promoter Score employed by numerous credit unions and thousands of businesses around the world says it remains the absolute best way to build a successful company or organization—or rebuild one—even if it’s often counter to what is taught in business schools, is misunderstood, malpracticed and even abused.

CHICAGO–Everybody knows. Especially when it comes to financial products and services for women. Except they don’t know anything at all, according to one person.

LAKE FOREST, Ill.—Although economies of scale are most often cited as the drivers of mergers, the growing combinations among CUs are actually making them less efficient than banks, and increasing inefficiency could harm the industry, according to one person.