THE feature

WASHINGTON—With the future of overdrafts in question, including potentially disappearing at some point, credit unions should be opening their strategic playbooks now and looking at their options, says one expert, who adds that CUSO partnerships need to be near the top of the list.

SNELLVILLE, Ga.—The African-American Credit Union Coalition (AACUC) has entered into the second phase of its Future Fund campaign, and the organization says that in addition to driving programs that address the racial wealth gap, the effort will also support small credit unions in an area critical to their ongoing success—succession planning.

BIRMINGHAM, Ala.—One former NCUA chairman is calling NCUA’s new incentive-based comp proposal “over-zealous,” and expects the movement to react with a number of negative comment letters.

LAKE FOREST, Ill.—A new study suggests credit unions should be less concerned about what big banks are doing with overdrafts and instead focus their attention on fintechs.

CHICAGO—Even as auto loan portfolios have been declining at credit unions, TransUnion is forecasting those same portfolios could be bulging by the end of this year—but a lot depends on whether the Fed decides to cut rates.

BOSTON–Over the last decade or so nearly every credit union leader or leader in training in credit unions has been taught about the importance of “empathy”—but what they haven’t been taught is the “new empathy,” which is especially about how they choose between email, instant messages or an-in person meeting when it comes to communicating—or more often, not communicating.

BOSTON–Are great leaders made, or are they born? It’s neither, according to one person, And just what is it that makes one a leader? It’s likely not what you think, that same person advised, adding that no one can go it alone any longer as a leader.

BOSTON–Sharing insights that in many ways are counter to everything credit unions are often told, one expert encouraged CUs to embrace “friction,” said CUs need to consider going from “100 to zero,” suggested leaders ask themselves how they might get themselves fired, and observed that while AI is powerful, had the Wright Brothers had access to the technology they probably would have never flown.

BOSTON–The World Credit Union Conference has gotten underway here with more than 2,500 people from 57 countries on hand—although many attendees were delayed by the Crowdstrike computer glitch that caused international delays in airline flights. 

AUBURN HILLS, Mich.—One CU that won a national award for its business performance says it’s harder to stay on top today than it is to get there.