THE feature

WASHINGTON—A former NCUA chairman who opposed NCUA oversight of third parties while he was in that role said it’s a viewpoint he continues to hold, saying he believes granting NCUA such authority would present new challenges for the agency and turn the agency into the “Federal Trade Commission of the credit union industry.”

NAPERVILLE, Ill.—With a goal of retaining relationships, Alloya Corporate Federal Credit Union is reporting it has introduced a new peer-to-peer payments solution it says gives CUs an offering that competes well with other P2P solutions.

ST.  PETERSBURG, Fla.—Credit unions are being advised to pay closer attention to a number of digital innovation trends this year.

LANSING, Mich.—As Dave Adams prepares to step down in July after leading the Michigan Credit Union League and now its service organization for nearly three decades, and after more than four decades overall in credit unions, he finds himself reflecting on what one corporate exec once told him.

LAKE FOREST, Ill.—Who is wearing the white hat today when it comes to overdrafts? While credit unions have long claimed that hat for themselves, a new report says the answer clearly isn’t CUs—but it’s also not banks.

NASHVILLE, Tenn.–One of the most overlooked areas critical to success in organizations is employee experience (EX), and yet it’s overlooked and even mistreated  by many leaders, according to one expert, who says the lack of understanding is what separates growth companies from non-growth companies.

NASHVILLE, Tenn.–There aren’t too many budding entrepreneurs who can look back on their experience on Shark Tank and report they ended up taking the biggest bite. But Jamie Sminioff can, and he shared his story as well as 10 lessons he has learned and advice he now (reluctantly) offers, in remarks to credit unions here.

NASHVILLE, Tenn.—In a market far different from even five years ago, credit unions seeking to get to long-term value must be there “every day” for members, as primacy and loyalty to financial services providers have really taken a new form, according to the just-released results of a survey of CU members and non-members.

NASHVILLE, Tenn.–Credit union leaders here were offered some provocative challenges around what really causes value-loss in CUs, where there is a problem with boards, and what it is consumers/members value, vs. what credit unions believe they value. 

NASHVILLE, Tenn.–When the THINK Conference meets here this week it will share its last thoughts, as this is to be the final time the event will be held. But before it fires its last synapse, CUToday.info has compiled some of the highlight presentations and viewpoints from the meeting as shared over the years by some fascinating people from outside credit unions.  Keep reading to do some THINKing.